A Glimpse of the Future?
Several recent mid-week posts have addressed aspects of the contemporary and projected issue of automation in the workplace–especially in the area of “machines taking over our jobs.”
A growing number of people think that artificially intelligent robots might take over jobs in white-collar professions, moving far beyond the traditional roles of “the three D’s: dangerous, dirty, and dull,” as robotics expert Ryan Calo calls them. Today I want to talk about health care.
Exactly what do people mean, when they talk about robots “taking over” the jobs of doctors, nurses, or other health care workers? I’m not sure all mean the same things. One thing they almost certainly do not mean is Emergency Medical Holgram Mark I (as portrayed by actor Robert Picardo on TV’s Star Trek: Voyager from 1995-2001).
|Don’t expect to meet any Emergency Medical Holograms in your neighborhood hospital anytime soon!
Okay. But is that a salient observation? A quick Internet check to research a question for free takes a whole lot less time, hassle and expense than a trip to see your doctor. I’m not sure this compares apples to apples, guys.
Also, I don’t know any health care professionals who greet with joy (or any expectation of an accurate analysis) the news that their patient looked up his problem on WebMD and has already diagnosed it, “so doctor, you just have to prescribe this kind of pill for me . . .”
Yeah, right. WebMD is a research resource, not a doctor, any more than FindLaw.Com is a lawyer.
|Introducing Actroid-F, a robotic nurse created by Kokoro Co. Ltd. This robot is designed to provide bedside empathy to patients, but I fear she would seriously weird me out–she’s most definitely from Uncanny Valley territory, in my view! The Japanese, however, reportedly have a more comfortable cultural relationship with robots. I sure hope so.
The HHS article describes the entry of robots into the Japanese health care setting in glowing terms: “Robots already play a key role in Japanese hospitals and healthcare facilities. They are able to look after senior citizens, sing with them, and engage with them in other activities.” Maybe seniors like to sing with them; who knows? After all, the Japanese were the ones who invented karaoke.
However, a motivating factor for the increasing use of robots in Japan is the fear that as the Japanese population ages, there won’t be enough health care workers to take care of them if they don’t create robots to do so. I think if they insist on using exclusively Japanese health care workers they’re right, but that’s a whole ‘nother topic.
In the Asian healthcare scene, “More and more, hospitals all over the world are realizing that robots are efficient messengers who transport materials like food, x-rays, and linens throughout the hospital, saving wear and tear on the feet of over-worked nurses and aides.” Or medicines–pharmacy robots on wheels!–as does the Hospi Type R, shown above.
To my mind a good argument for using robots in a nursing situation would be for tasks “that are physically very demanding and stressful for humans” (All at once we’re back to Ryan Calo’s “three Ds”).
|This is Robear, a prototype robot designed in an effort not to scare the living crap out of fragile elderly patients while it helps to transport them safely. Why a bear? It’s supposed to look “like a friendly polar bear.” Okay. Well, no uncanny valley problems here, anyway!
Not sure how Robear would work in real life? here’s a very short video:
Horizon Healthcare Staffing might not be able to get their hands on this nifty new tech fast enough, but I’ll be interested to see how well the public accepts Robear, the “pink Dalek,” Actroid-F, and their robotic kin.
IMAGES: Many thanks to Before it’s News, for the “vision of the future” graphic, and to Bonnie Hutchinson’s “Star Trek Voyager” Pinterest Board for the photo of Robert Picardo as EMH Mark I.